Facebook marketing has become essential for any business to have a strong social media presence in the digital world. With over 2 billion monthly active users, there’s no reason to leave this section of your audience potential untapped.
To get started, here are 4 of our favorite tips for your small business to succeed on Facebook.
Post to Facebook at non-peak times
Every time someone visits Facebook, they could have on average 1,500 potential stories to see from friends, people they follow, and Pages. A majority of these posts published during the day with peak times between 8:00 a.m. and 6:00 p.m. ET.
Engage your fans by asking questions
One of the most popular post types on Facebook? Questions.
It’s one of the recommended strategies by Post Planner, and anecdotally it makes a lot of sense for getting more comments, likes, and interactions from the community. The thinking goes that as Facebook notices people engaging with your content, future content stands a better chance of reaching more people.
Social networks aren’t always the first thing companies think while building local marketing strategies, but Facebook advertising is an exception.
It’s an inexpensive way to advertise your business to the target audience. Like Google, Facebook also knows to buy and click patterns of all their one billion-plus users. They are experts in putting the ads in front of a relevant local audience.
Visual Content is King
Facebook marketing has turned into a very visual realm. Pictures and especially video are gaining more reach on average than text-based posts.
As humans, we are much better at remembering pictures than words. When you post a text-heavy post, your customers will only remember 10% after a couple days. But if you add in a picture, they’ll remember 65%. Your posts will have much more impact if you included a relevant image or graphic with it.
Have any questions about Facebook marketing or your strategies on other social platforms? Contact us here!
A third tip to gain the attention of the social user is to understand the difference between personal online content and business content. I know I just mentioned that you need to post more than just information about your business. and you absolutely do. But say you are a health care facility and you want to share a post about migraine headaches. An inappropriate business page post would be a meme or GIF. With poorly composed graphics about the “horror of migraine headaches”. Sure it might be funny, but it doesn’t look professional. And is best saved for sharing on a personal account.
A more appropriate post for this topic would be an infographic detailing the signs and symptoms of a migraine headache. And a CTA (call-to-action) on how to find relief in your care facility. This type of content post is also appropriate because it not only gives the follower something useful in what to look for with their migraines. But also a way to solve their issue and that benefits you as a business. If they choose to share this content, that CTA will bring their friends or others in their circle back to your business as well. Which has just brought you new followers and in turn customers.
The next tip is simple and yet challenging. Keep your posts short and non-generic. It is recommended that Social Media posts stay around 80 characters or less for up to 66% more engagement. And being that engagement is what you are looking for, this is important to follow. However, just 80 characters is tough. As it is 60 characters less than the 140 you are restricted to already on Twitter posts. If you are able to succeed though, you will be posting your very BEST content. Because you will have thought it through enough to figure out how to get to those 80 characters in the first place.
And of course this doesn’t include your graphic– that you are absolutely posting along with those characters; as we know are necessary for grabbing attention of users today as well. And with a great graphic, you won’t need a great deal of words.
The final tip for gaining attention in a busy world is to not overextend yourself as a business owner. Whether you are a public speaker and one-man show or a corporation with hundreds of employees (or most likely someone in between), know when best to hire outside help and leave the online media marketing to the pros. Your business will do best if you aren’t overextending yourself trying to wear too many hats at once. Social Media is happening 24/7 and is most definitely a full time job when done effectively. As an owner, you already don’t have time for that.
But it’s also something you cannot afford to ignore as in this present society it is now the bulk of your marketing without the cost. Using Facebook is free, so spend some money to make sure it’s done right, and save yourself the added stress. If you need help with Social Media Strategy or Management please don’t hesitate to check out what we offer here at Killerspots.
Have you had this experience? Search for an answer on Google, click on a webpage and before you can even complete reading a sentence of information; you are bombarded with an ad or a window to “sign up now”. You haven’t even decided how you feel about this information, page, media or site and already are being told what to do. It’s threatening almost.
The same used to be true for television. Sit down to relax after a long day and within the first three minutes of your selected entertainment you now find yourself being told exactly how to spend all your hard earned cash. Except now we have the option to fast-forward through those advertisements. Or bypass them entirely with paid services such as Netflix.
Introduce: the mobile device. According to the digital analytics firm Flurry, people spend two hours and fifty-seven minutes per day on average on their mobile devices. Which is ahead of time spent watching television. Obviously businesses, marketers and advertising agencies cannot ignore that statistic. They must find a way to reach those customers. Enter in, Social Media.
Social Media began as something teens were doing in AOL chat rooms. With friends, in their basements as yet another venue to box their parents out of “what was cool”. It was the texting of this generation. But then in February of 2004, Mark Zuckerberg took online networking to a whole new approach. What if people could connect together to build a networked community? Share their thoughts, feelings, updates, photos and even opinions beyond just one-on-one. But within an entire network of friends/family. The possibilities were endless. And now in 2015, as the social networking platforms have expanded, that online community is something a business cannot be without in order to succeed.
The question becomes, how do we gain the attention of that audience? In the near three hour window of time they are spending in Social Media communities. How do we sell to them? These five tips will change the way your business interacts socially. While also giving you that rare moment of attentiveness from your customer.
You do not need to use every social platform available. You might feel being on Facebook, Twitter, Snapchat, Instagram, and Pinterest is best in order to reach every possible audience. In actuality what ends up happening is that you spread yourself thin trying to keep up. on each of these vastly differing platforms that you aren’t posting quality content to. The audiences that do engage and therefore missing opportunities for your business.
It’s best practice to figure out your customer base. (who they are, where they shop, what they do and what are their needs). And then pick 2-3 social platforms that best suit that customer. You do not want to start a Pinterest page as a law firm because posting the best recipes for crockpot cooking isn’t going to bring you closer to your target customer. You are going to want a Twitter account so you can talk about the latest updates to the law and interesting articles regarding the type of cases you take on.
Along with that idea, the next tip is to focus on which platforms people are using regularly. Posting your very best content on those platforms. In 2014, there were a reported 1.28 billion users on Facebook with those users on average spending 21 minutes per day on the site (Digital Marketing Statistics). That number is five times higher than the number of active users on Twitter; which is still remarkably high at 232 million.
What this means is that businesses are no longer in a place to ignore the use of Social Media if they want to gain any kind of attention from their customers. However, you also cannot just create a Facebook page, fill it with ads and posts about your business and expect users to follow excitedly. You must build a community online. Engage with your fan base. Give them content they are excited to read and comment on and then occasionally remind them about your latest and greatest products and/or services.