Benefits of Using Google My Business

Woman working on laptop

Google My Business is a free tool that helps businesses and organizations manage their online presence on Google. It helps customers find your company’s information, such as hours, recent updates, photos, etc. Also, it allows you to respond to reviews, update information, and add posts.

Why use it?

Having a Google My Business sidebar appear after someone searches for your business makes it appear more professional. It can also improve its local rankings. Additionally, it provides viewers with quick and short information so that they don’t have to dig too deep to find what they are looking for.

Advantages

With the new Posts feature, users can create and update more information on the business sidebar. For example, posting about sales, promotions, or upcoming events is a good way to attract customers.

Recently, Google added a Q&A feature, which displays frequently asked questions to viewers right away. This makes it easier for them to decide if they are interested or not. In addition to Posts and Q&A’s, Google has created a real-time chat mode with customers and businesses. This allows for more client engagement and increases brand loyalty.

In short, Google My Business is a great way to keep your small business or organization at the forefront of peoples’ minds.

Want to find out more about best practices on Google? Ask us!

3 External Communications Apps for Your Business

communications

External communications are as important as internal communication. It’s about sending messages to your audience. Such as your clients, investors, suppliers, members of the community, or others.

Certain software can aid in effective communication with people outside of your business. Here’s a list of 3 helpful applications that can benefit your business’ external communications.

Buffer

If you’re looking for a way to create and update social media content on multiple platforms at a time, try Buffer. It’s the easiest option for communicating information to prospective or current clients. When using the application, you can schedule posts to Twitter, Facebook, LinkedIn, and more.

Canva

Canva, a free graphic design website, is a valuable marketing application. It lets you create marketing and advertising materials such as posters, flyers, invitations, etc. Additionally, the best thing about Canva is that even non-designers find it simple to use. Providing the user with premade templates makes it easier on those who aren’t very artsy.

Facebook Pages Manager App

Finally, this app from Facebook allows you to oversee up to 50 of your Facebook pages from your smartphone or tablet. Therefore, it proves to be an efficient social media platform for managing your company’s external communications. You can check activity and keep up-to-date with the page insights.

Overall, if you’re searching for the right communication to reach your intended audience, we recommend you try one of these. If you have questions, let us know! Contact us.

3 Communication Apps for Your Business

Communication

Effective communication within an organization is essential for it to function correctly.

A quick but efficient way to communicate with other employees within your business is to use digital applications. Here are a few examples of useful apps that your business can use:

Skype

Let’s start with the simplest software. Skype is an application that provides video calling between devices. Additionally, it serves as an instant messenger, so you can quickly send information to other employees in (or out of) the office without having to get out of your chair.

Trello

One way to keep employees organized is to use Trello. It’s a web-based project management application that allows members to collaborate by adding projects to “boards”. In short, it tells you who is working on certain tasks within your organization, and when they are completed.

Infusionsoft

Finally, Infusionsoft is an email marketing platform and a Customer Relationship Management (CRM) software all-in-one. Therefore, this means that you can manage your clients’ contact information, interaction history, and other individual records. Infusionsoft saves you hours of time by making your customer details simple and well-organized.

Without a doubt, these three applications are helpful tools that aid in managing your business’ internal communications. For more information about these platforms, contact us here.